Frequently asked questions
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
How long does shipping take?
We offer three shipping options:
🚚 Free Shipping — FREE on orders $50+
Estimated delivery: 5–11 business days
📦 Standard Shipping — $4.99
Estimated delivery: 5–11 business days
⚡ Fast Shipping — $9.99
Estimated delivery: 4–9 business days
Once your order ships, you'll receive a tracking number via email so you can follow its journey every step of the way.
Where are your products manufactured?
Our products are thoughtfully sourced from trusted manufacturing partners around the world. We carefully select suppliers based on quality, craftsmanship, and reliability to ensure every product meets the standards of Oak & Glow.
Who is Oak & Glow?
Growing up, there were times when we worried about putting groceries on the table, and our home was simple in every sense. Those experiences taught me how much comfort at home truly matters. I founded Oak & Glow with one goal: to help create homes that feel warm, welcoming, and lived in—because everyone deserves a place they're excited to come back to.
Gio, Founder of Oak & Glow